{"id":3,"date":"2025-01-21T12:56:32","date_gmt":"2025-01-21T12:56:32","guid":{"rendered":"https:\/\/getsolbio.com\/?page_id=3"},"modified":"2025-02-04T10:32:38","modified_gmt":"2025-02-04T09:32:38","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/getsolbio.com\/fr\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"

https:\/\/getsolbio.com\/<\/a><\/p>\n\n\n\n

Regarding our privacy policy<\/h2>\n\n\n\n

Thank you for your interest in our online store. Protecting your privacy is very important to us. Below we inform you in detail about the handling of your data.<\/p>\n\n\n\n

Solbio BVBA cares a lot about your privacy. We therefore only process data that we need to improve ( our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes. This privacy policy applies to the use of the website and the services provided by Solbio BVBA. The effective date for the validity of these conditions is 01\/02\/2025, with the publication of a new version the validity of all previous versions will lapse. This privacy policy describes what data about you is collected by us, what this data is used for and with whom and under what conditions this data may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the information you provide to us personal data If you have any questions about our privacy policy, please contact our privacy contact, you will find the contact details at the end of our privacy policy.<\/p>\n\n\n\n

About data processing<\/h2>\n\n\n\n

Below you can read how we process your data, where we store this ( let ), which security techniques we use and for whom the data is transparent.<\/p>\n\n\n\n

webshop software<\/h2>\n\n\n\n

WooCommerce<\/em><\/p>\n\n\n\n

Our webshop has been developed with WooCommerce software. Personal data that you make available to us for the purpose of our services will be shared with this party. WooCommerce has access to your data to provide us with ( technical ) support, they will never use your data for any other purpose. WooCommerce is obliged to take appropriate security measures on the basis of the agreement we have concluded with them. WooCommerce uses cookies to collect technical information regarding your use of the software, no personal data is collected and \/ or stored.<\/p>\n\n\n\n

Webhosting<\/h2>\n\n\n\n

JustHost<\/em><\/p>\n\n\n\n

We purchase web hosting and email services from JustHost. JustHost processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the services. These are not personal data. JustHost has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. JustHost is obliged to observe secrecy under the agreement.<\/p>\n\n\n\n

Email and mailing lists<\/h2>\n\n\n\n

Breevo<\/em><\/p>\n\n\n\n

We send our email newsletters with Breevo. Breevo will never use your name and email address for its own purposes. At the bottom of every email sent automatically via our website you will see the \u2018 unsubscribe \u2019 link. You will no longer receive our newsletter. Your personal data is stored securely by Breevo. Breevo uses cookies and other internet technologies that provide insight into whether emails are opened and read. Breevo reserves the right to use your data to further improve the service and to share information with third parties in this context.<\/p>\n\n\n\n

Office365<\/em><\/p>\n\n\n\n

We use the services of Office365 for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Office365 has no access to our mailbox and we treat all our email traffic confidentially.<\/p>\n\n\n\n

Payment processors<\/h2>\n\n\n\n

Mollie<\/em><\/p>\n\n\n\n

We use the Mollie platform to handle a ( part of ) the payments in our webshop. Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share ( anonymised ) data with third parties. All the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of Mollie\u2019s services for which they engage third parties. Mollie does not store your data longer than allowed by the legal terms.<\/p>\n\n\n\n

Reviews
<\/h2>\n\n\n\n

Shipping and logistics<\/h2>\n\n\n\n

Shop We Do e-fullfilment<\/em><\/p>\n\n\n\n

If you place an order with us, it is our job to have your package delivered to you. We use the services of Shop We Do e-fullfilment to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with Shop We Do e-fullfilment. Shop We Do e-fullfilment uses this data only for the purpose of executing the agreement. In the event that Shop We Do e-fullfilment engages subcontractors, Shop We Do e-fullfilment will also make your data available to these parties.<\/p>\n\n\n\n

Billing and accounting<\/h2>\n\n\n\n

Exact Online and Afosto<\/em><\/p>\n\n\n\n

We use the services of Exact Online and Afosto to keep track of our administration and accounting. We share your name, address and residence details and details regarding your order. This data is used for administering sales invoices. Your personal data is sent and stored protected, Exact Online and Afosto have taken the necessary technical and organizational measures to protect your data against loss and unauthorized use. Exact Online and Afosto are bound to secrecy and will treat your data confidentially. Exact Online and Afosto do not use your personal data for purposes other than those described above.<\/p>\n\n\n\n

Exact Online<\/em><\/p>\n\n\n\n

We use the services of Exact Online to keep track of our administration and accounting. We share your name, address and residence details and details regarding your order. This data is used for administering sales invoices. Your personal data is sent and stored protected. Exact Online is bound to secrecy and will treat your data confidentially. Exact Online does not use your personal data for purposes other than those described above.<\/p>\n\n\n\n

External sales channels<\/h2>\n\n\n\n

Bol.com<\/em><\/p>\n\n\n\n

We sell ( part of ) our articles via the Bol.com platform. If you place an order via this platform, Bol.com will share your order and personal data with us. We use this information to process your order. We treat your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.<\/p>\n\n\n\n

Purpose of data processing<\/h2>\n\n\n\n

General purpose of data processing<\/em><\/p>\n\n\n\n

We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for ( targeted ) marketing. If you share data with us and we use this data to contact you at a later time, other than at your request, we ask you for explicit permission to do so. Your data will not be shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all bound to secrecy under the agreement between them and us or an oath or legal obligation.<\/p>\n\n\n\n

Automatically collected data<\/em><\/strong><\/p>\n\n\n\n

Data that is automatically collected by our website is processed with the aim of further improving our services. This data ( for example your IP address, web browser and operating system ) is not personal data.<\/p>\n\n\n\n

Cooperation in tax and criminal investigations<\/em><\/p>\n\n\n\n

Where appropriate, Solbio BVBA may be obliged to share your data in connection with government tax or criminal investigations under a legal obligation. In such a case, we are forced to share your data, but we will oppose it within the possibilities that the law offers us.<\/p>\n\n\n\n

Retention periods<\/em><\/p>\n\n\n\n

We keep your data as long as you are a client of ours. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also take this as a forget request. Based on applicable administrative obligations, we must keep invoices with your ( person ) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have produced in response to your assignment.<\/p>\n\n\n\n

Your rights<\/h2>\n\n\n\n

Pursuant to applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on our behalf. We explain below which rights these are and how you can invoke these rights. In principle, in order to prevent abuse, we only send copies and copies of your data to your e-mail address already known to us. In case you wish to receive the data at another email address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in the event of a forget request we administer anonymised data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems. You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data incorrectly. Right of access You always have the right to view the data that we process ( let ) and that relate to your person or that can be traced back to this. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data at the email address known to us, stating the category under which we have stored this data.Pursuant to applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on our behalf. We explain below which rights these are and how you can invoke these rights. In principle, in order to prevent abuse, we only send copies and copies of your data to your e-mail address already known to us. In case you wish to receive the data at another email address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in the event of a forget request we administer anonymised data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems. You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data incorrectly. Right of access You always have the right to view the data that we process ( let ) and that relate to your person or that can be traced back to this. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data at the email address known to us, stating the category under which we have stored this data.<\/p>\n\n\n\n

Rectification<\/em><\/p>\n\n\n\n

You always have the right to have the data that we process ( let ) and that relate to your person or that can be traced back to this. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data has been adjusted.<\/p>\n\n\n\n

Right to restriction of processing<\/em><\/p>\n\n\n\n

You always have the right to limit the data that we process ( let ) that relate to your person or that can be traced back to this. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data until you lift the restriction will no longer be processed.<\/p>\n\n\n\n

Right to data portability<\/em><\/p>\n\n\n\n

You always have the right to have the data that we process ( let ) and that relate to your person or that can be traced back to you, carried out by another party. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or on behalf of us by other processors at the email address known to us or third parties have been processed. In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can no longer be guaranteed.<\/p>\n\n\n\n

Right to object and other rights<\/em><\/p>\n\n\n\n

Where appropriate, you have the right to object to the processing of your personal data by or on behalf of Solbio BVBA. If you object, we will immediately stop data processing pending the settlement of your objection. If your objection is well-founded, we will make copies and \/ or copies of data that we process ( ) available to you and then permanently discontinue processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.<\/p>\n\n\n\n

Cookies<\/h2>\n\n\n\n

Google Analytics<\/em><\/p>\n\n\n\n

Cookies are placed via our website from the American company Google, as part of the \u201c Analytics \u201d service. We use this service to keep track of and get reports on how visitors use the website. This processor may be obliged to provide access to this data on the basis of applicable laws and regulations. We collect information about your surfing behavior and share this data with Google. Google can interpret this information in conjunction with other datasets and thus track your movements on the internet. Google uses this information to offer targeted advertisements ( Adwords ) and other Google services and products.<\/p>\n\n\n\n

Third-party cookies<\/em><\/p>\n\n\n\n

In the event that third party software solutions use cookies, this is stated in this privacy statement.<\/p>\n\n\n\n

Changes to the privacy policy<\/h2>\n\n\n\n

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process data already collected with regard to you, we will notify you by e-mail.<\/p>\n\n\n\n

Contact details<\/h2>\n\n\n\n

Solbio BVBA
Oud Gooreind 31
2990 Wuustwezel
Belgium
E contact(@)solbio.be
Contact person for privacy matters
Carlo Debaeke<\/p>","protected":false},"excerpt":{"rendered":"

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