FAQ

Can I buy Solbio in a bottle?

For now, we only use pouches. These bags are eco-friendly, flexible and prolong the shelf life. The packaging is 100% recyclable in Belgium so you can just toss it in the recycle bin. It probably is in your country too, but be sure to check the local regulations. The flexibility of the pouch has a storage advantage: the more you use, the smaller it gets.

Can I buy Solbio as a tablet?

Unfortunately not (yet). We're constantly working on new ways to make Solbio even more user-friendly, but those alternatives need to be good for nature above all else. Tablets are almost always individually wrapped in plastic, often the kind that 'dissolves in water'. Newsflash: that's impossible. Water turns the plastic into microplastics which inevitably end up in nature.

Currently we haven't found a nature-loving alternative, but when we do, you'll be the first to know.

Can Solbio freeze?

Imagine if we just admitted that Solbio contains antifreeze? (To be clear: it doesn't!)

Solbio can freeze if temperatures drop below 0°C, but there's no harm in that. Even if the fluid starts to expand, we've added some extra space in the pouch so it won't tear. Once it has defrosted again, give it a little shake before use.

 

 

Does Solbio work in extreme heat?

Yes, it does. Just add a little extra in your tank when it gets really hot and empty your tank every two days. That should do it.

How can I contact Solbio?

Have you got a question about our product or your order? Scroll up, click 'Get in touch' and fill in the form. Or you can send us an email at service@getsolbio.com. We'll do our best to get back to you within 24 hours.

Where can I buy Solbio?

Here! Or scroll up, click on 'Shop' and buy Solbio online. We'll pay for postage and send out your order the next day or sooner. Good deal, right?

You can also find Solbio in tons of shops, often ones that are specialised in outdoor adventure and camping. Check out the full list of sellers here.

Is Solbio good for nature?

Absolutely! That's kinda our whole thing.

Solbio is made with 100% natural ingredients: plant extract, citric acid, natural soap and essential oil. We are incredibly proud of our Ecogarantie label. These ecolabelled products are 100% organic and free from petrochemicals and GMOs (Genetically Modified Organisms). This is the strictest independent label on the European market.

We produce Solbio in an eco-friendly way too, using renewable energy and minimal waste. The packaging is completely recyclable in Belgium. Just toss the pouch in your recycling bin. Check the recycling rules in your country.

Even after your toilet visit, nature still loves Solbio. You can empty your cassette in your compost heap and use it as fertiliser.

I got some Solbio on my skin, what should I do?

Don't worry, Solbio does not irritate the skin.

Our toilet fluid is an all-natural product and does not contain any harmful chemicals. However we do recommend rinsing the skin with plenty of water in case of prolonged exposure. Always consult your doctor when in doubt or when experiencing persistent complaints.

Do you have a contact allergy? Or are you hypersensitive to specific fragrances or essential oils? Do a patch test first. Blend a drop of Solbio with some plant-based oil and put the mixture on a patch of skin, preferably the inside of your elbow. If you are allergic to Solbio, you'll notice an irritation within 24 hours.

I got some Solbio in my eye, what should I do?

How did you do that?

Anyway, Solbio is an all-natural product and does not contain any harmful chemicals.
That being said, the eyes are a sensitive part of your body so we do recommend rinsing with plenty of water, even underneath the eyelids. Be sure to take out your contacts first. Always consult your doctor when in doubt or when experiencing persistent complaints.

Watch out: Did you get some Solbio in your eye when you were emptying your tank? Then the content of your cassette wasn't just Solbio but also waste. That mixture could contain bacteria that are harmful to your health. Always consult your doctor when in doubt or when experiencing persistent complaints.

I got some Solbio in my mouth, what should I do?

Yuk.

Anyway, Solbio is an all-natural product and does not contain any harmful chemicals.
That being said, we do recommend rinsing your mouth with plenty of water, even just for the taste. Always consult your doctor when in doubt or when experiencing persistent complaints.

Watch out: Did you get some Solbio in your eye when you were emptying your tank? Then the content of your cassette wasn't just Solbio but also waste. That mixture could contain bacteria that are harmful to your health. Always consult your doctor when in doubt or when experiencing persistent complaints.

What is Solbio?

Good question!

Solbio is the first 100% biological toilet fluid in the world. It's an all-natural alternative for a chemical toilet fluid. Our unique formula consists of four ingredients: plant extract, citric acid, natural soap and essential oil. It provides you with the hygiene you need and gives off a fresh eucalyptus scent. It’s a 4-in-1, so you mainly use it in your toilet and black water tank, but also in your grey and fresh water tank. Unlike with a chemical fluid, you can empty your cassette anywhere, even in a loo. That includes the ones connected to a biological wastewater treatment unit. 

Besides Solbio Original we also offer Solbio Marine. This version smells like oranges and is more powerful, so it's ideal for bigger tanks. We recommend getting Marine for your boat toilet, as it performs very well in salt water too.

For which type of toilet is Solbio intended?

Solbio is intended for every portable toilet. The one in your caravan, campervan, RV, bus, train, boat or plane. It's also perfect for your porta potty.

Is Solbio equally as powerful as a chemical toilet fluid?

Hands down.

We are aware of the prejudice that all-natural alternatives tend to work less efficiently than chemical ones. We have extensively tested, fine-tuned and compared our formula to the best-selling toilet fluids worldwide. We are fully confident to say: Solbio is equally as powerful. Don't underestimate Mother Nature, it pisses her off.

What's the difference between Solbio Original and Solbio Marine?

Solbio Marine is an extra powerful version of Original.

Boats tend to have a large tank on board and often use salt water to rinse. That is why Marine is extra powerful and works in both fresh and salt water. Also, this version smells like oranges.

Besides that, it also smells fruity, like oranges. So if you prefer a citrusy scent, feel free to use Marine in your porta potty, caravan, camper or RV. Even in your train or private jet.

 

Is Solbio safe?

Absolutely. The idea for Solbio sprang from a deep concern for nature and for ourselves.

A chemical toilet is a small space filled with synthetic and often hazardous chemicals. These airborne particles inescapably come into contact with our skin and our lungs. What will be the long-term effects of that? We would prefer not to find out.

Nature obviously doesn't love them either. Sure, you go to a designated waste point to empty your cassette, but have you ever thought about what happens after? We can give you an elaborate Powerpoint about it, but it comes down to this: the harmful chemicals cannot be broken down completely and inevitably end up in nature.

Solbio is an all-natural product and does not contain any chemicals. It's 100% safe for you and your loo.

In which part of my plumbing can I use Solbio?

In every part. This product is 4-in-1.

Solbio is a toilet fluid, yes, but it's three other products too. You can safely use it in your grey, black and fresh water tank but it also self-cleans your toilet, so it stays fresh and shiny.

What's more is that you only need a small amount for optimal results.
This is the recommended dosage per tank size:

Where can I empty my portable toilet when using Solbio?

Everywhere that's socially acceptable.

Solbio is 100% organic which means it's fully biodegradable. Do keep in mind that you'll dispose of a mixture of toilet fluid, toilet paper and human waste. So as a rule of thumb: only empty your toilet in places where you would also drop your pants. Ideally in a toilet cubicle.

Alternatively you can empty your black water tank in your compost heap and use it as fertiliser.

How does the packaging work?

Our pouch works the same way as boxed wine: use one hand to hold the bag up and the other to press the button. Two seconds of fluid equals one dose.

The bag is eco-friendly, flexible and prolongs the shelf life. The packaging is 100% recyclable in Belgium so you can just toss it in the recycle bin. It probably is in your country too, but be sure to check the local regulations. The flexibility of the pouch has a storage advantage: the more you use, the smaller it gets.

If I order online, how much will I pay for postage?

Postage rates differ from country to country, so be sure to check the local shipping costs.

Looking for a way around that? If you order two Solbio products in one go, postage is free. To anywhere.

How fast will I get my order?

Order before 6 PM (Brussels time) and we'll send out your order for delivery on the same day.
After that, you'll receive a code to track your package.

Can I get Solbio delivered to my camp site?

Sure thing!

Do keep in mind that the delivery speed depends on your location. Allow for a little extra time when camping abroad. Just in case. The main thing is that you'll still be there when it arrives.

What if I'm not home to accept my parcel?

These things happen. No biggie.

In the case the delivery person will:

  • try to deliver your parcel again the next day.
  • deliver your parcel to another address (e.g. your neighbour).
  • leave you a note with the address of the post office and instructions on how to get it.

Can I return my parcel if I'm not satisfied with my purchase?

Absolutely.

If you are not satisfied with Solbio, you can just return your order, on condition that the pouch is still 3/4 full. Once we have received your parcel, we'll refund you in full.

Do you want to return your Solbio? Scroll up, click 'Get in touch' and fill in the form. Or send us an email at service@getsolbio.com. We'll do our best to get back to you within 24 hours.

Is it safe to order and pay online?

Yes, online payment via www.getsolbio.com is secure.

Solid question though, as there are a bunch of online scammers and hackers out there.

This website has a built-in secure internet connection during the online payment process. Your data will be encrypted through an SSL connection which makes it impossible to intercept. This all happens automatically, so you don't have to do a thing. You can recognise a secure connection via the green padlock in the search bar of your browser as you pay.

Does ordering online come with any extra or hidden costs?

Ordering Solbio online is free via a bunch of payment methods, including PayPal.

I'm on a boat.

Look at you! (video vervangen door https://www.youtube.com/watch?v=R7yfISlGLNU)

Sorry.
But this is good news! Solbio Marine is specifically designed with boats in mind.

Boats tend to have a large tank on board and often use salt water to rinse. That is why Marine is extra powerful and works in both fresh and salt water. Also, this version smells like oranges.

Solbio Marine is suitable for every type of toilet though. That includes your porta potty or the one in your caravan, camper or RV.

 

 

How do I know for sure if Solbio is recyclable?

We are committed to keeping our footprint as small as possible. We need packaging of course, but our pouches are 100% recyclable in Belgium. They probably are too in your country, but be sure to check the local guidelines first.

To stay on top of the latest recycling techniques and regulations, we are continuously advised by organisations specialised in circularity. In Germany we work together with Grüne Punkt (registration number 5611897), in Belgium with Fost Plus (registration number 011253) and in France with Citeo (registration code FR343039_01HLRC).

If you do your part and toss your used bags in the recycling bin, they might turn them into a new park bench. Cheers!

How much is one dose?

1 dose equals 4 centilitres.

Don't worry, you don't have to bring a measuring cup. One dose also equals pressing the button of your Solbio pouch for two seconds. One Mississippi, two Mississippi.

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